Legal

Restricted and prohibited products policy

Which products we may limit, remove or decline to deliver, and why.

Last updated: August 12, 2026

Mercadete will only offer products that have been approved in accordance with its commercial, safety and compliance processes. Tree Commerce may prohibit, limit or remove products even when they are legal in a jurisdiction, if their sale, export, transportation or delivery creates a regulatory, operational or safety risk.

6.1 Categories that may be prohibited or subject to additional review

6.2 Products intended for Cuba

The presence of a product in the catalog does not mean it is automatically authorized for export, re-export or delivery in Cuba. Eligibility may depend on export classification, country of origin, manufacturer, U.S.-origin content where applicable, destination, end user, end use, economic sanctions, licenses, exceptions and other applicable authorizations.

6.3 Right to remove or block products

Mercadete may remove a product from the Site, prevent it from being purchased for a given destination, limit quantities or cancel an order where an applicable restriction exists or where information reasonably necessary to complete a compliance review is missing.